COVID-19 Information

Covid-19 Information

COVID-19 Information

The Commissioner of Securities and Insurance, Office of the Montana State Auditor is the state government agency that regulates insurance and securities. We are here to assist you with any insurance questions, concerns, or problems, whether related to COVID-19 or something else. The same goes for your investments and securities issues.

Please note that we are not a health care agency and cannot provide any medical advice or resources, and are a constitutionally separate office from the Governor, who controls all business closures, school closures, and other emergency executive orders. See the Montana Joint Information Center and Quick Links and Resources on the side of this webpage if you need COVID-19 information that is not related to insurance or securities.

Our Operations

Most of our agency staff are currently working remotely to aid in limiting the spread of the coronavirus, while a core team rotates through duties at our office. We have closed front door, in-person service at our office until further notice, so please email the person you are trying to reach directly, use the contact information provided at the bottom of this page, or call us at (406) 444-2040.

Recent Updates

  • 10/13/20Rosendale Approves $3.8 Million in Health Insurance Savings on Policies Covering 45,000 Montanans
    Commissioner Rosendale recently approved $3.8 million in premium credits for Montana consumers. Total insurance savings approved by Commissioner Rosendale during the pandemic are now over $32 million. MORE INFORMATION
  • 8/20/20CSI Helps Disrupt COVID-related Fraud Schemes Throughout North America
    CSI Financial Examiner Ryan Sullivan led CSI’s part in a massive, coordinated enforcement operation to crack down on scams and fraud. MORE INFORMATION
  • 7/7/20Insurance Refunds Now Over $27 million
    Updating the prior post, Commissioner Rosendale has now expedited more than $27 million in savings across 625,000 Montana insurance policies.
  • 5/11/20Insurance Companies Refund $20.7 million to Montana consumers
    Commissioner Rosendale expedited regulatory review to get at least $20.7 million in total savings across almost 500,000 Montana insurance policies due to impacts from COVID-19 closures and restrictions. Dozens of insurers are giving money back to their Montana customers, mostly on personal auto insurance policies. MORE INFORMATION
  • 4/8/20Financial Exploitation Task Force Warns Montanans About Scams, Encourages Reporting
    The Montana Senior Financial Exploitation Task Force is warning Montanans to watch out for increased risk of scams and fraud with the COVID-19 pandemic, stock market turbulence, job losses, and more all happening simultaneously. Montanans should be especially vigilant over the coming weeks and months, and report suspicious activity and suspected scams or fraud immediately. MORE INFORMATION
  • 3/26/20Have you lost your health insurance because you were laid off from your job?
    If you had health insurance provided through your employer and you are now unemployed, you are likely eligible to sign up for an ACA health insurance plan due to special enrollment for a “qualifying event” such as job loss. You may also be offered COBRA continuation coverage by your former employer.
    –Learn more about COBRA health insurance coverage here:
    –You can enroll for an Affordable Care Act health insurance plan here:
    –Learn more about health insurance and compare benefits and prices here:
    –You can learn more about non-ACA options HERE
  • 3/26/20Rosendale Encourages Insurers to be Flexible During COVID-19 Pandemic
    Rosendale outlines steps insurance companies can take to ease the burden on Montanans, urges both industry and consumers to be proactive in dealing with potential problems. Insurance Commissioner Matt Rosendale sent a letter to the insurance industry today recommending flexibility to help Montanans and businesses maintain insurance coverage and benefits during the COVID-19 pandemic. Rosendale also encourages Montanans to be proactive and immediately get a hold of their insurance agent if they anticipate making a late payment or missing a payment due to sudden unemployment or other financial difficulties. MORE INFORMATION
  • 3/26/20Rosendale letter to insurance industry recommending flexibility 
    Commissioner Matt Rosendale issued a letter to the insurance industry outlining recommended steps to take to ease the burden on Montana insurance consumers during the COVID-19 pandemic. VIEW THE LETTER HERE
  • 3/20/20CSI to close front desk services in response to COVID-19; all services remain operational
    In order to protect the public and staff from the spread of COVID-19, The Montana State Auditor’s office will be closed to the public at 5 p.m. Friday, March 20th until further notice. Our employees are still working and will be able to answer questions.
  • 3/19/20Montana Health Insurers Expanding Tele-Health Coverage to Fight COVID-19
    After working closely with the Insurance Commissioner, four major health insurance companies operating in Montana are voluntarily expanding their coverage of telehealth services to aid in the state’s response to the virus known as COVID-19. Montanans should follow the guidance of medical professionals and discuss their specific insurance policy with their insurance company regarding coverage for telehealth services. MORE INFORMATION
  • 3/18/20Rosendale Reminds Montanans of Year-Round Options for Immediate Health Coverage
    In light of ongoing coronavirus (COVID-19) developments, State Auditor Matt Rosendale is reminding uninsured and under-insured Montanans of additional options for health coverage outside of the normal open enrollment period for 2020 Affordable Care Act health insurance plans. MORE INFORMATION
  • 3/10/20Montana Health Insurers Waiving Fees for Coronavirus Testing
    Four major health insurance companies operating in Montana are voluntarily waiving customer costs like copays and deductibles for coronavirus testing to aid in the state’s response to the virus known as COVID-19. Each insurance company is taking its own specific steps to address coronavirus testing, and every insurance plan is different. Montanans should follow the guidance of medical professionals and discuss their specific insurance policy with their insurance company if they need to get tested for COVID-19. MORE INFORMATION
  • 2/28/20Rosendale Reminds Montanans to Watch Out for Con Artists Looking to Profit from Fear and Uncertainty 
    In light of ongoing coronavirus (COVID-19) developments, news coverage, and its impact on financial markets, State Auditor Matt Rosendale is reminding Montanans to be aware of con artists seeking to capitalize on fear and uncertainty. Rosendale also says investors should be on the lookout for scam artists trying to use the market downturn and the coronavirus to scare investors into so-called “safer, guaranteed investments.” MORE INFORMATION
Montana Joint Information Center
Quick Links & Resources

How to Reach Us

For Consumers

If you have a question, concern, or issue with your insurance policy (of any type) please email our Policyholder Services Bureau Chief, Sharon Richetti:

If you have a question, concern, or issue with your investments/securities, please email our Deputy Securities Commissioner, Lynne Egan:

You can also call us at (406) 444-2040. Please note that because of recent phone system issues and most of our staff working from home, it may take slightly longer than normal to return calls.

For Insurance Producers, Companies, Industry

Insurance producers with licensing questions, changes, problems, or issues, please email:

Insurance Services Bureau Chief, Jeannie Keller:

Examinations Bureau Chief, Steve Matthews:

Rates Bureau Chief, Mari Kindberg:

Deputy Insurance Commissioner, Bob Biskupiak:

For Broker-Dealers, Investment Advisers, Securities Industry

Please email Deputy Securities Commissioner, Lynne Egan:

To Report Suspected Fraud or File a Complaint

Please use the existing forms on our website to file a complaint, or report suspected fraud or illegal activity:

File Insurance Complaint

Report Securities Fraud

Report Insurance Fraud

For Members of the Press/Media

Please email our Communications Director, Kyle Schmauch: