Lindeen Announces Progress in Montana-Made Patient Care Initiative

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HELENA — Montana’s Commissioner of Securities and Insurance Monica J. Lindeen this week unveiled data showing progress in the Montana Patient-Centered Medical Home program, an innovative team-based approach to primary care that emphasizes preventive care, focused disease management, patient engagement and outcomes-based assessments in quality of care.  The PCMH Program includes 68 primary care clinics across the state.

Lindeen pushed for the development of the Montana PCMH with a bill passed by the Montana Legislature in 2013.

“The PCMH Program is a new way of treating Montanans focused on helping people be as healthy as they can be that could help us control costs while also improving health outcomes,” Lindeen said. “I’m pleased to see that in just its second year, the data shows providers and patients are making strides toward more patient-centered and comprehensive quality care.”

The second annual Montana PCMH report, released this week, includes encouraging data showing positive trends in health outcomes. Specifically:

  • For the second year in a row, patients in the Montana PCMH program experienced, on average, better blood pressure control than the national average and better than the Healthy People 2020 goal, which provides national objectives for improving the health of all Americans; and
  • PCMH clinics have a higher depression screening rate than the national estimate.

Additional highlights of the work being done by PCMHs include:

  • Offering same day appointments;
  • Offering a clinical advice system when they aren’t open;
  • Collaborating and assisting patients in personal goals for their health with self-management and goal setting;
  • Providing integrated primary care related behavioral health services;
  • Care coordinators/managers helping patients manage their health and navigate the health care system.

The Montana PCMH program gives providers more opportunities and resources to enhance the coordination of health care. The program also includes the gathering and sharing of key data and information for the first time, so the health care community can better understand the effectiveness of specific efforts.

Lindeen’s office administers the Montana PCMH program in consultation with a council of patients, providers and payers, including insurance companies and the Montana Medicaid program. Lindeen said work on PCMH will continue with stakeholders as part of her ongoing efforts to improve the quality and control the costs of health care in Montana.

Click here to read the report.

Click here to see a list of qualified PCMHs in the program.