Detecting and Preventing Investment Fraud

Romance scams and crypto-investment scams represent an ever-evolving threat to consumers. This session will explore the big tech perspective on these scams, delve into the sophisticated techniques employed by bad actors, and highlight opportunities to disrupt scams through public-private partnerships.

Lucia Harris
Director of Member Protection
Match Group

As Director of Member Protection at Match Group, Lucia leads efforts across Match Group’s global portfolio to identify and mitigate critical risks, including scams, fraud, and exploitation. A veteran of the dating app industry, Lucia was Chief Community Officer at Hinge, where she spent nearly a decade building out Trust & Safety and Customer Experience. She then joined Cinder Technologies as Head of Trust & Safety Solutions, where she played a hybrid customer success and product role in developing Cinder’s centralized platform for Trust & Safety operations. Lucia is passionate about navigating problems at the complex intersection of safety, privacy, and compliance.